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4 Keys to Sell More Without Selling

If you are like me, you hate pushy salespeople and you hate being sold to. I don’t know who trains these people, but they are clearly doing it wrong. Now on the other hand, I actually buy quite a bit, so there are salespeople and companies doing it

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Are Your Customers More Loyal Than Your Employees

Every business owner understands the value of loyalty and we strive to keep our customers happy so that they come back to do business with us. It is a rare business owner who is the only person that interacts with customers, so my question is, have you built that

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The 5 P’s of Prospecting

It is the vicious cycle of business that you always need to be prospecting to reach profit goals. Prospecting and lead generation can be daunting and draining, but the 5 P’s of Prospecting can help you stay motivated and on track!

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Where Are Your Profits?

“Where did the money go?” You don’t need to be a CPA to track where your money, and your profits have gone. For many businesses there are costly leaks in the flow of money .Fortunately, leaks are preventable and fixable. So where are they?

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Fear of Failure

So how do we overcome this completely natural feeling/fear? Well, my coach and international speaker Traci Duez taught me that when feelings and emotions get in the way of our actions (and therefore our results), we need to take a step back and examine the THOUGHT that preceded the

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5 Ways for More Referrals

When I ask business owners what their Number 1 Marketing strategy is, they most often say referrals or word-of-mouth. It’s their answer to my next question that often exposes the flaw in this answer, as I follow-up with “so what is your formal referral generation process?”.

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How to Master Networking

Mastering Networking can be a daunting process. For some people, walking into a room full of strangers that they are expected to talk to is exciting. The rest of us may not approach a networking event with quite as much enthusiasm

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Stand Up and Stand Out: The Art of the Elevator Pitch

So why master the Art of the Elevator Pitch? For most, networking has and will probably always remain, a crucial key in professional development and business growth. Working with like-minded business owners and to help each other expand reach and visibility is a powerful way to increase credibility and company

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Customer Service

Great Customer Service – What is that?

How important is Customer Service? In the crowded marketplaces that we all work in, it can be hard to stand out. To be profitable and sustainable, we need our customers and potential customers to see the value in buying from us, returning to buy again, and bringing their friends

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Setting Goals for Your Business

Looking at your goals from the past, what do you see? Goals you have achieved and have seen the results? Do you see goals that were accomplished, some abandoned, and some that changed? Or do you not see any goals? Maybe your business didn’t exist yet… or maybe you didn’t

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Showing the Love to Your Biggest Fans

When it comes to growing our businesses, we all know that Word of Mouth is often one of the best sources of leads and new clients, we all know that warm fuzzy feeling when a prospect calls or drops in and says “Mary told me to talk to you”.

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