The ActionCOACH Business Operating System
A Proven System to Guide You
The ActionCOACH Business Operating System (ABoS) is the world’s first complete business OS, designed to guide you through all four phases of business: Build, Growth, Scale, and Exit.
ABoS begins with an in-depth 184-question assessment that evaluates every critical area of your business. The result is a personalized ABoS Dashboard — a clear snapshot of your strengths, gaps, and biggest opportunities. No more guesswork. You’ll see exactly where to focus your time and energy for maximum impact.
From there, your coach helps you build a focused 90-Day Action Plan using proven strategies tailored to your business. With structured quarterly planning, ongoing accountability, and a systematic approach to growth, ABoS gives you the framework to scale your business, develop your team, and ultimately build a company that thrives with or without you.
COMPLETE
DIAGNOSTIC
The 184-question assessment provides a thorough evaluation of your business across every key area — from sales and marketing to operations and team performance — giving you a clear, data-driven picture of where you stand.
PERSONALIZED DASHBOARD
Your ABoS Dashboard translates your assessment results into a visual, easy-to-understand overview highlighting your strengths and the areas with the greatest potential for growth, so you can prioritize with confidence.
FOCUSED ACTION PLAN
Rather than overwhelming you with everything at once, ABoS helps you build targeted 90-day plans with selected strategies that deliver results quarter after quarter — keeping you on track and moving forward.
BUSINESS FREEDOM
The ultimate goal of ABoS is to help you build a self-sustaining business. By systematically strengthening every area of your company, you’ll create the freedom to step back from the day-to-day while your business continues to grow.
Daily Measurement That Drives Performance
We track behaviors.
The 6 main actions that drive success in your role.
We measure results.
The 6 main outcomes those behaviors should produce.
We establish to-dos.
Specific tasks that move the business forward.
We set goals for tomorrow.
Measurable targets for the next day.
Your ABoS Coaches:
Coach Mark McNulty
Coach Sandy Merritt
A Tailored Implementation Approach
Implementation begins with a collaborative, in-depth evaluation using structured questioning to fully understand your business.
Using the analysis, we craft an initial plan, choosing the most relevant 4-5 strategies from a broad toolkit, starting with foundational areas.
We clarify goals. How big do you want the business? How many hours do you want to work? When should it run without you?
Together we define revenue, profit, and valuation goals to shape a business that is both profitable and scalable.
Your plan reflects your unique business needs – never generic, always strategic, and built to deliver sustainable success.
Commonly Asked Questions
Currently ABoS is only available with one of our coaching programs, which start at $1,600 a month.
By the end of 2026 we plan to offer ABoS as a stand-alone program.
Most clients should expect to begin seeing financial results in the first 3 months. Depending on the unique situation of each business and business owner, and what the goals are, the definition of “results” can vary quite widely.
At ActionCOACH we have a 17 Week Guarantee for our one-to-one coaching programs that we will “Find our Fee” in the first 17 weeks of coaching, meaning we will have identified opportunities for our client that will more than pay for their coaching if the client does the work to implement the agreed upon strategies. One these are implemented, your coaching is completely paid for by your growth for the remainder of our coaching relationship.
Depending on your industry that can range from a lot to a little, to nothing at all. The good news is that it doesn’t really matter, as 85-90% of growing a business is independent of the industry you are in. The fundamental are the fundamentals, and you the owner need to be the expert in your industry if deep expertise is required. One of the biggest advantages of working with an ActionCOACH is that we have a network of over 1000 coaches in 80+ countries to pull in as resources for industry-specific challenges if you and your coach can’t work through them together.
No. Coaching is not about telling you how to run your business, it is about helping you get better results; however, you choose to define results for you and your business. We help owners and their teams be more effective implementing their strategies and plans, and make sure you are focusing on all 6 foundational areas of the business. Your coach will bring both new and old ideas, and will brainstorm with you to choose the most appropriate ones and identify efficient ways to implement strategies you may have always known about. We find that most clients fundamentally know what they should be doing, they just don’t do it consistently enough or with enough focus to get results. Your coach will help you identify and overcome the barriers and obstacles to the results you seek, to achieve success the way you define it.
ABoS focuses on building a business that works without you. This comprehensive approach addresses the entire business spectrum – not just operations.
EOS works well for operations-driven entrepreneurs and COOs. It excels at defining processes. But ABoS takes the entire business into account.
The ActionCOACH system develops every aspect of your business: team building, marketing, sales, and yes, operations too. We cover the whole spectrum rather than focusing solely on systematizing what already exists.
Where EOS documents existing processes, ABoS creates new strategies that generate superior results.
This distinction matters tremendously for business owners seeking true freedom.
Our Guarantee
Transform Your Business With Confidence
At ActionCOACH, we understand it’s essential that you achieve real results for you and your business. That’s why we back our coaching programs with our cast-iron, money-back guarantee. As long as you follow our proven systems and complete all of the work and actions agreed upon in your sessions, our coaching programs are guaranteed to deliver the transformative outcomes you deserve. Ask your coach for full details.
Get Your Free Coaching Session Today
The best way to experience how ActionCOACH Bluegrass can help you build a business that gives you the life you want is to schedule a complimentary, no-obligation coaching session with one of our business advisors. Put our team to the test. You won’t be disappointed.