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Are you Getting it Right for your Customers or Making it Right?

In the past six weeks I have been fortunate to do some traveling. I started in Florida where I witnessed a successful rocket launch – a marvel of modern technology. Shortly after that I visited Greece where I saw buildings and artifacts well over 3,000 years old, still intact today.

Who’s Flying Your Plane?

When I sit down and talk to business owners, one of the things I hear a lot is that their business is running them instead of them running their business.  I recently listened to a great speaker, Amelia Rose Earhart (no relation to the famous Amelia Earhart), share her perspective

I never have enough time!

If you find yourself saying that, keep reading. We are all given the same amount of time in each hour, each day, each week, each year. Some people have mastered how they spend their time, and some of us need reminders. Effective time management involves setting priorities, creating a schedule,

Dealing with Never-Ending Interruptions

Lately I’ve been hearing from lots of business owners about the challenges they have dealing with all of the interruptions in their already busy day.  They have a plan going into the day, and 10 minutes later their whole day has been thrown off plan by an unexpected email or

Recession Proof Your Business

As a business owner and coach, I understand the fears and challenges of the current economic scenarios that we are all dealing with from both a personal viewpoint and as a third-party observer.  Dealing with high inflation and possibly a recession to follow is something many current business owners have

Are You Keeping Score or Just Practicing?

March Madness, at least in my household, has always been the first real holiday season of the year. But it’s also a striking reminder that the first quarter of the year is already ending. Often January begins with a boom of energy in which business leaders generate an expansive list

Is there Gold in your Business?

March brings thoughts of Luck, Rainbows, and Pots of Gold. A lot of business owners rely a little too much on Luck without knowing how to get Gold out of their business. Here are some steps that will help you to find and generate the Gold (also called Profit) without

Spring Cleaning Time – for Your Business

Every year about this time (often during or after spring break) we spend some of our weekends doing spring cleaning at home.  Whether it’s the basement, the closets, some yardwork or the garage, it always leaves us with a sense of accomplishment.  Well, we can do the same thing for

How Better Communication Can Keep Employees from Quitting

Effective communication is one of the most important aspects of running a successful business. It plays a crucial role in creating a positive work environment and driving productivity. However, communication is not just about conveying messages, but also about building trust and strengthening relationships between employees and their leaders. Trust

How to Love Your Business Again

Remember when you started your business?  Whether you started from scratch or took over an existing business, you had a gleam in your eye and a bounce in your step whenever you thought about it.  Even after the sleepless nights and long weekends that come with a new venture, you

Do Your Customers Know that You Love Them?

I have become a really big tipper – most of the time. It’s pretty simple. I get excited about good Customer Service. I understand that Chat Bots are efficient and it is a challenge to find good customer service people. However, as a customer, there is nothing better than an

Home Services: 4 Ways to Set Up Your Operations Team for Success

As the owner of a home services business, you know that having a well-oiled operations team is crucial to your success. But what are the best ways to set up your team for success? In this blog post, we’ll explore four key ways to get your operations team running like

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