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Home Services: 4 Ways to Set Up Your Operations Team for Success

As the owner of a home services business, you know that having a well-oiled operations team is crucial to your success. But what are the best ways to set up your team for success? In this blog post, we’ll explore four key ways to get your operations team running like

Fuel Your Growth with New Perspectives

Several years ago, when my partner and I decided to go our separate ways, the one and only concern that our clients had was that we would stop bringing them together once a quarter.  They were very clear that one of the most valuable things we provided them was a

Growth By Referrals

Almost every business owner I meet has the same (or similar) answer to the question of what is their best marketing strategy?  In other words, where do most of their leads come from?  They all say some version of Referrals or “Word of Mouth”.  This is a great answer, yet

The Cycles of Business

It’s that time again – that time of year when everything feels like it is changing.  It typically happens every other year, and always happens every four years.  It is election time, and everyone holds their breath about what’s going to happen on election day.  The funny thing is that

Can You Afford the Time?

I’ve noticed a rather disturbing trend lately among both our clients and other business owners as well – the belief that they are too busy to take any time to learn new things.  There are so many things wrong with that belief, I have a hard time deciding exactly where

The Challenges of Success

One of the biggest challenges you’ll face when growing your business is your Success!  Yes, that very goal we achieved has now created your biggest challenge.  While success is fun, often exhilarating, it also comes with its own set of new challenges.  In the early growth stages of a business,

18 Tips from 18 Years

Musings from a Hall of Fame Business Coach Wow, it is hard to believe that it has been 18 years since I started as an ActionCOACH!  Like every new business venture, the journey has been filled with ups and downs along the way, but the Vision has only gotten bigger

Success through Learning

A couple months ago I wrote about the 5 Steps to Success, and how they all come together to improve the results you get from your planning.  The 3rd step, LEARN, is the most often overlooked or poorly implemented step on entrepreneur’s road to success. The Myth Many of you

4 Tips for Consistent Customer Service

A few weeks ago we went out for brunch with family and had a surprisingly bad customer service experience.  They seated us at a table and said they were a little short-handed but would be with us ASAP.  More than 15 minutes went by with not a single server even

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