It’s a well-known fact: acquiring a new customer costs 7-10 times more than selling to an existing one. While new customer acquisition is essential, focusing solely on it is a costly strategy. So, how do you cultivate repeat business and boost your bottom line without breaking the bank? Here are

We’d all like more paying customers at a lower cost of acquisition. To achieve that goal, it all starts with getting leads…not just any leads, but the right leads!   Here are 3 strategies to generate profitable leads and boost your bottom line: 1. Prioritize Quality over Quantity More isn’t always

Over my 20 years as a business coach, I’ve met thousands of business owners. Some seem to thrive naturally, while others constantly struggle. What sets the “natural born” leaders apart? There are 3 things they do that stand out to me, and the best part is: you can do them

Are you tired of team members who just don’t get it, no matter how many times you explain it? Or who try to make excuses or blame others when things don’t get done? In this article I’ll share 3 tips to create a more accountable team that gets better results.

Superheroitis is the belief that the only way to get something done right is to do it yourself.  It can really get in the way of your business’s growth if you don’t fix it. When you constantly step in to take care of things, your team won’t feel valued and

Losing a key employee is hard, but it’s part of being a business owner.  So what do you do when it happens? Here’s a step-by-step guide: ➣ Stay calm and keep a positive attitude. Remember, you hired and trained this person, and you can do it again with someone new.

Have you documented all of the key systems in your operations, only to find that your employees aren’t following them? There are 9 steps to systemizing a business, and the one we tend to focus on the most is step 8 out of 9, which is documenting all the procedures.

Your USP (unique selling proposition) is basically the answer to the question: “Why should I buy from you instead of anybody else?” Businesses that don’t have a great answer to that question struggle to get sales because it forces them to compete on price. They’re reduced down to the lowest

Does it feel like your bank account never seems to grow as fast as the demands on your time?  If you don’t have control of your cashflow, you’ll always be under stress, even when sales are up. Here are 3 tips for getting your cashflow back under your control: 1.

It seems like for every one book about management, there are 10 on leadership. But without great management systems and practices, all those great leadership skills can be wasted. When you get the balance between leadership and management wrong, good employees will leave, and even worse – bad employees will