How Better Communication Can Keep Employees from Quitting

Effective communication is one of the most important aspects of running a successful business. It plays a crucial role in creating a positive work environment and driving productivity. However, communication is not just about conveying messages, but also about building trust and strengthening relationships between employees and their leaders. Trust

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How to Love Your Business Again

Remember when you started your business?  Whether you started from scratch or took over an existing business, you had a gleam in your eye and a bounce in your step whenever you thought about it.  Even after the sleepless nights and long weekends that come with a new venture, you

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Do Your Customers Know that You Love Them?

I have become a really big tipper – most of the time. It’s pretty simple. I get excited about good Customer Service. I understand that Chat Bots are efficient and it is a challenge to find good customer service people. However, as a customer, there is nothing better than an

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Four Personal Habits for Success in 2023

Let’s face it, success can be a real pain in the… well, you know. It’s like trying to climb Mount Everest in high heels. But, don’t worry, there are a few daily habits you can adopt to make your climb to the top a little less painful. In this blog

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Fuel Your Growth with New Perspectives

Several years ago, when my partner and I decided to go our separate ways, the one and only concern that our clients had was that we would stop bringing them together once a quarter.  They were very clear that one of the most valuable things we provided them was a

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7 Habits to Embrace for a Successful 2023

As a business owner, it’s important to continuously strive for growth and improvement. One way to do this is by developing habits that will help you achieve success. Here are seven habits that every business owner should consider incorporating into their daily routine: 1. Set goals and track progress. Setting

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How Much is a Referral Worth?

When it comes to finding new customers there is one method that beats all of the others. Referrals. Let’s examine why. Based on Trust A referral occurs when one person, who you know, like and trust, suggests that you do business with someone else that they know, like and trust. 

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Growth By Referrals

Almost every business owner I meet has the same (or similar) answer to the question of what is their best marketing strategy?  In other words, where do most of their leads come from?  They all say some version of Referrals or “Word of Mouth”.  This is a great answer, yet

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The Cycles of Business

It’s that time again – that time of year when everything feels like it is changing.  It typically happens every other year, and always happens every four years.  It is election time, and everyone holds their breath about what’s going to happen on election day.  The funny thing is that

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When you Need More Than an Umbrella

There is stormy weather coming. The media is full of dire predictions, and we are facing some uncertainty in our economy and political landscape. For the busy business owner, it can be more to worry about. I would like to propose a solution to weathering the storm of uncertainty.  Become

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Can You Afford the Time?

I’ve noticed a rather disturbing trend lately among both our clients and other business owners as well – the belief that they are too busy to take any time to learn new things.  There are so many things wrong with that belief, I have a hard time deciding exactly where

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