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18 Tips from 18 Years

Musings from a Hall of Fame Business Coach Wow, it is hard to believe that it has been 18 years since I started as an ActionCOACH!  Like every new business venture, the journey has been filled with ups and downs along the way, but the Vision has only gotten bigger

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Success through Learning

A couple months ago I wrote about the 5 Steps to Success, and how they all come together to improve the results you get from your planning.  The 3rd step, LEARN, is the most often overlooked or poorly implemented step on entrepreneur’s road to success. The Myth Many of you

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4 Tips for Consistent Customer Service

A few weeks ago we went out for brunch with family and had a surprisingly bad customer service experience.  They seated us at a table and said they were a little short-handed but would be with us ASAP.  More than 15 minutes went by with not a single server even

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Business Spring Break – Is it Your March Madness?

It’s that time of year again, that time when all of the college basketball fans go nuts, and the time when families enjoy the traditional spring break trips. While COVID killed last year’s fun, things are a little more available this year, whether you are travelling or just planning to

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Time Management vs. Self-Management

When I recently asked a room full of business owners what their biggest challenges were, one of the themes that rose to the top was the problem of not having enough time. Most of them labeled it a Time Management problem. Well, the good news for everyone out there who

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