A common complaint among business owners is that nobody on their team can make a decision without them. When the owner is the only one who can make a decision, they become the bottleneck. This severely limits capacity and prevents scaling, especially when most decisions do not actually require the
When speaking to business owners, a comment I hear often is: “I just need my managers to step up.” It feels like a universal, relatable struggle. But after 22 years of coaching, I’ve found that a simple question usually changes the conversation: What does stepping up actually look like? That
If your business isn’t performing the way you want it to, you probably don’t need another leadership seminar or another leadership book. In fact, you might not even have a leadership problem at all. You likely have a management system problem. Business owners are constantly told to become more visionary,
A friend of mine seemed noticeably troubled when we met for lunch recently. When I asked him what was going on, his response caught me off guard at first, but the underlying cause is something I see business owners struggle with time and time again. Over the previous three years,
I can’t tell you how many business owners have sat across from me and said that their company runs “just fine” without them. But after asking just two or three basic questions, I can expose that fantasy about 80% of the time. Their teams know the truth: the business can’t
Somewhere along the path of entrepreneurship, business owners accepted a pervasive lie: “As your business grows, it is completely normal for it to become more stressful, chaotic, and demanding.” On the surface, it seems logical. As revenue increases, you hire more employees, have more meetings, take on more clients, and
As entrepreneurs, we spend so much energy on day-to-day operations that we often forget something important: you have to be thinking about your exit all the time. When most people hear the word “exit,” they think of selling their company or retiring 20 years down the line. But true exit
I got a call from a business owner recently who told me right out of the gate that he needed a business coach. Most coaches would have instantly gone into pitch mode, eager to close the sale. I asked him some questions instead. In the process, I learned what he
Every four years, millions of us find ourselves glued to our screens. During the World Cup, I spend more time watching soccer than I did in the previous 3.9 years combined. It’s an incredible spectacle focused on the absolute best of the best competing in a single sport. Having been
Recently a big neighborhood garage sale weekend was planned here in Louisville. There was only one problem: the forecast called for a tremendous amount of rain. Some people decided to cancel, while others decided to stay the course. Sure enough, first thing Saturday morning, the deluge happened. Shortly after the
Everywhere you look right now, your feed is likely flooded with ads promising that a new artificial intelligence tool will instantly systemize your business. It sounds incredibly tempting. Creators and software platforms are heavily pushing the narrative that you can use AI-based tools to instantly document your standard operating procedures
When Caitlin Clark hit an unbelievable logo 3 to win a game recently, sports fans everywhere went wild. It looked effortless. But of course it wasn’t. To get to where she is, she’s had to grow and change her game at every new level. It’s much the same in business.
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